Our Plan
The healthcare system is hard to navigate. Our goal is to provide a partner every step of the way to ensure that you receive the care that is right for you.
Services
Explore our range of services designed to help you move forward with confidence, wherever you're headed next.
Patient and Medical Advocacy
Principal Illness Navigation: Working alongside medical teams to help patients manage serious, long-term conditions like cancer, HIV, or substance use disorder.
Expert Opinions & Triage: Connecting patients with clinical professionals for symptom assessment and securing expert second opinions.
Patient Education: Explaining the purposes of medications, treatments, or potential side effects in plain, easy-to-understand language.
Care Coordination & Logistics
Appointment Scheduling: Booking doctor visits, lab tests, and imaging, while setting up automated reminders.
Referrals & Provider Matching: Researching and identifying highly-rated, in-network specialists or facilities for specialized care.
Overcoming Social Barriers
Transportation & Housing: Finding solutions for patients who lack reliable rides to the clinic or face housing and food insecurity.
Language & Cultural Support: Facilitating access to interpreter services and ensuring care is culturally competent for diverse communities.
Emotional Support: Connecting overwhelmed patients with clinical social workers, support groups, and mental health resources to manage stress and anxiety.
Insurance & Financial Assistance
Marketplace Enrollment: Assisting individuals, families, and small businesses with choosing and enrolling in health insurance through the Health Insurance Marketplace.
Billing & Coverage Guidance: Helping patients interpret medical bills, navigate prior authorizations, and connect with prescription medication assistance programs or financial aid.